Nurse at Home

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About

Making home nursing easier to trust in Pakistan

Nurse at Home is a technology company building a marketplace that connects families with Registered Nurses for care at home, with the checks, consent and records that home care needs.

Fictional family and nurse discussing a home care plan.
  • Registered Nurses and families, checked on both sides
  • No commission on visits
  • Preparing a marketplace for Pakistan
At a glanceA visual summary; full details follow.
  • Families choose the care

  • The marketplace connects people

  • Independent nurses provide care

The problem and what we are building

The problem

When a family in Pakistan needs a nurse at home, for a wound dressing, an injection, recovery after surgery or support for an older parent, the nurse is often found through personal contacts or messaging groups. The family has no easy way to check that the nurse is registered or trained for the procedure, the price is often agreed at the door, and little about the visit is recorded.

Nurses face the same gap from the other side: no simple way to be found by families nearby, to show their registration, or to keep a record of their work.

What we are building

A bilingual mobile app where families request care and choose from nearby Registered Nurses whose registration has been checked against the official PNMC register. Every booking includes an emergency check, informed consent, a prescription check for ordered care, and a visit record the nurse signs.

This website explains the planned service. Nurses set their own visit prices. Before confirming a booking, agree the visit payment method and terms; keep evidence of payments made directly to the nurse. Online checkout applies only if the app offers it for that order. Read the payment arrangements and current status.

Our family resources

Who is responsible for these guides?

The Nurse at Home team is the organisational author of this website’s guides and articles. The website is published by Nurse at Home, operated by HEELS.PK (PRIVATE) LIMITED. A team byline identifies the publisher; it does not claim that an individual clinician has reviewed the page.

Our free family checklist, caregiver and nurse comparison and cost-planning guide help families prepare questions before arranging care with any provider. Sources and known limitations are shown on the relevant page. These resources do not confirm that Nurse at Home bookings are open.

The publisher confirmed clinical and language review of the recorded English, Urdu and Roman Urdu versions on 22 October 2026. Check each page’s version record for its current review status. Reviewer details are kept private.

Read the editorial policy and correction process for the review scope and version records. To report an error, contact the team with the page address and the information that needs checking.

Business model

How the company earns money

Nurse at Home is operated by HEELS.PK (PRIVATE) LIMITED. Its planned revenue comes from availability passes purchased by Registered Nurses, with no commission on nursing visits and no platform fee for families. Passes provide availability time and a booking allowance; they do not guarantee work or earnings.

Availability passes

See current pass prices and plan details. Prices are checked with our live catalogue.

No visit commission

Nurses keep the agreed visit fee. Nurse at Home takes no commission.

No family platform fee

Families do not pay a platform fee to Nurse at Home. Agree the visit price and payment arrangement with the nurse.

See all services and pass prices or read how both payment journeys are intended to work.

Business operations

Who does what

The company operates the app and marketplace. Independent Registered Nurses provide the care; Nurse at Home is not a hospital, an employer of nurses or an emergency service.

Before a visit

The operations team reviews identity evidence, PNMC registration and procedure competencies. Families describe the care, complete safety and consent checks, and choose a nurse after reviewing the offer. Ordered care needs an approved current clinical order.

During and after care

The nurse provides the agreed care within their competence and signs the visit record. The family checks arrival and completion, reviews approved supplies and can rate the visit or raise a complaint. The team handles verification, complaints and privacy requests through the operations console.

Payment operations

Families agree visit payment arrangements with the independent nurse. PayFast is our payment partner for separate nurse availability-pass purchases in the app. Bookings and purchases remain closed.

Customer journeys

From joining to care and support

These are the planned journeys when the app launches. Bookings, pass purchases and online payments are not open yet.

Families

  1. Request care

    Create an account, complete identity checks, add the patient and location, and choose services and a time. Complete the safety and consent checks and provide a current clinical order when the service needs one.

  2. Choose a nurse

    Compare checked Registered Nurse profiles, published prices or offers, visit length and supplies. Confirm the nurse and the agreed booking details.

  3. Complete the visit

    Check the nurse at arrival, use the visit codes, approve any additional supplies and review the signed care record.

  4. Review, pay and get support

    Review the final bill and agreed payment method. Keep evidence of direct payments to the nurse; use online checkout only if offered for that order. Review the visit or contact the team about care or billing concerns.

Read the detailed family journey

Registered Nurses

  1. Complete verification

    Complete identity and current PNMC Registered Nurse checks, including competency evidence for procedures you intend to offer.

  2. Review and buy a pass

    When purchases open, choose the pass in the app, check its price, duration and booking allowance, and follow the PayFast payment steps offered for that order. A paid pass activates only after verified payment.

  3. Offer independent visits

    Set your services, prices and travel area, choose when to be on duty, and accept suitable bookings under the pass rules. Provide the agreed care and sign the visit record.

  4. Keep records and obtain support

    Review visit bills and payment references, manage your remaining availability and booking allowance, and use reviews or customer support when needed. Passes do not guarantee work or earnings.

Read the nurse journey
Technology

Built for sensitive health data

The app, its servers and the operations console are built and in testing. Sensitive fields are encrypted, and live location is shared only while the chosen nurse is travelling.

Roadmap

Where we are

Nurse at Home is preparing to launch. Before bookings open, the company is completing:

  • Nurse onboarding, identity checks and PNMC verification
  • Review of applicable requirements for the marketplace, and clinical governance approval
  • Release on Google Play and the App Store

PayFast is our payment partner for availability-pass purchases in the app. See the planned app payment methods.

Company

Company

Nurse at Home logo Nurse at Home logo
Brand
Nurse at Home
Legal operator
HEELS.PK (PRIVATE) LIMITED
Company registration
SECP Corporate Unique Identification No. 0302049 (check on the SECP website)
Company incorporated
Based in
Rawalpindi, Pakistan
Business address
427f street 2b overseas sector 2 Bahria Town Rawalpindi
46620

Company registration identifies the legal operator; it does not establish healthcare licensing, clinical approval or permission to provide care in a city. Applicable authorisations and clinical governance must be confirmed before bookings open.

Partners and investors

We would like to hear from healthcare organisations, partners and investors who share our goal of safer care at home. Email support@nurseathome.pk.

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Hear when bookings open

Nurse at Home is preparing to launch. Ask us to tell you when it opens in your city, or read the launch status.

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