Families
Request care
Create an account, complete identity checks, add the patient and location, and choose services and a time. Complete the safety and consent checks and provide a current clinical order when the service needs one.
Choose a nurse
Compare checked Registered Nurse profiles, published prices or offers, visit length and supplies. Confirm the nurse and the agreed booking details.
Complete the visit
Check the nurse at arrival, use the visit codes, approve any additional supplies and review the signed care record.
Review, pay and get support
Review the final bill and agreed payment method. Keep evidence of direct payments to the nurse; use online checkout only if offered for that order. Review the visit or contact the team about care or billing concerns.

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