Questions about home nursing and home care services

The planned catalogue covers home nursing by Registered Nurses, in the patient’s own home. Its 28 services range from a BP check, an injection, an IV drip or wound dressing to elderly care, bedridden patient care, palliative care and 8-hour or 12-hour nursing shifts. Bookings are not open yet. See all 28 home nursing services.

It covers the nursing part of home health care: a Registered Nurse comes to the home for planned nursing care, such as checks, injections, dressings, tube and catheter care, or a longer shift. Doctor consultations, physiotherapy and laboratory testing are not offered. A nurse can collect an ordered blood or urine sample at home and prepare it for the laboratory named on the order, through home sample collection.

A nurse who comes to the patient’s home for a planned visit or shift, so the patient does not have to travel to a clinic or hospital for routine nursing care. Instead of a visiting nurse service with its own staff, Nurse at Home connects families with visiting nurses who are Registered Nurses checked on the PNMC register, and every visit is arranged in the app.

A nursing home or care home is a residential facility, often for elderly people: the patient moves in, and its staff give care there. With home nursing, a Registered Nurse comes to the patient’s own home for a visit or a shift, and the patient stays with their family. Nurse at Home only arranges home nursing. It does not run a nursing home, care home or old age home, and it does not place patients in one.

When bookings open, each visit or shift will be booked separately. You will be able to send a request directly from a nurse’s profile if you want the same nurse, subject to their availability. Visit notes will keep the patient’s readings and nursing notes from each visit together for planned care such as hypertension and diabetes. Bookings are not open yet.

First confirm that a provider covers the patient’s actual address, offers the required care and that the nurse has a current PNMC registration. Our home nurse near me guide explains these checks. Nurse at Home bookings are not open yet. When they open, app requests will reach only Registered Nurses whose service area covers the saved address, and offers will show each nurse’s approximate distance. A city name alone does not confirm availability.

Each nurse sets their own service area, up to 60 km from where they work, and only receives requests from inside it. Families see roughly how far away a nurse is, never exactly where the nurse is.

Once bookings open in your area, you will be able to choose an independent Registered Nurse and agree the visit price through the app. Each nurse sets their own prices; Nurse at Home does not employ or assign staff. See how home nurse booking will work. The planned catalogue includes 8-hour and 12-hour shifts for longer private nursing visits, with each shift booked separately.

When bookings open, nurse profiles and offers will list languages spoken, so you can take the patient’s communication needs into account when choosing. A suitable nurse’s availability will still need to be confirmed. The app itself supports English and Urdu. Bookings are not open yet.

No. Every service is given by a Registered Nurse. Nursing auxiliaries, attendants, Lady Health Visitors and midwives cannot offer services in the app at this stage. If family members look after the patient between visits, a nurse can show them how in a caregiver training visit.

Bookings are not open in any city. Confirmed coverage will be published when verified nurses and care operations are ready. The city guides and availability page explain how to plan local care; contact the team for launch enquiries.

The app is not available to download yet, and no release date has been announced. Check the app availability page for Android and iPhone updates. Store release and opening care bookings are separate decisions. Families cannot book and nurses cannot register yet.

In Pakistan, a Registered Nurse is a nurse registered in that category with the Pakistan Nursing & Midwifery Council (PNMC) after completing a recognised nursing programme, such as a BS Nursing degree or the older Diploma in General Nursing. It is a different category from a nursing auxiliary, a midwife or a Lady Health Visitor. Only Registered Nurses can offer services on Nurse at Home.

Only for some services. 17 of the 28 services, including injections, IV drips, catheters, wound dressing and nebulizer treatment, need a current prescription or doctor’s order, and care cannot start until it has been checked and approved. Routine care, such as a BP check, elderly care or bedridden patient care, does not need one.

Yes, with a doctor’s order. Prescribed injections, such as intramuscular (IM) and subcutaneous injections, are given in an injection at home visit. IV medicines and drips go through an IV cannula, as part of IV drip and cannula care. For both, the nurse must have an approved training record for that exact procedure.

Not at this stage. Specialist pediatric (children’s) nursing is not one of the 28 services, and neither are newborn or midwifery care. Nurse profiles show the specialties listed on each nurse’s PNMC register entry. For a child who is unwell, speak to a doctor first, and in an emergency call Rescue 1122.

No. Critical care, ventilator care, dialysis and chemotherapy are not offered. They would only be added once the matching specialist qualification and a safe way to give that care at home can be checked. The services cover nursing that can be given safely at home, including tracheostomy care and a home oxygen review. A patient who needs intensive care should be in hospital.

The planned catalogue does not offer a single 24-hour booking or live-in care. Its longest option is a 12-hour home nursing shift, including overnight. When bookings open, each shift will be arranged separately with an available nurse at that nurse’s price. One shift does not establish continuous coverage. Bookings are not open yet.

When bookings open, requests can specify day or night care, as soon as possible or from 15 minutes to 90 days ahead, on the half hour. A requested time will not guarantee a visit: it will depend on a suitable nurse covering the patient’s address and accepting the request. Bookings are not open yet.

When bookings open, the planned 8-hour and 12-hour shifts may help a family arrange a break while a Registered Nurse provides the agreed nursing care. Confirm the tasks, hours and handover with a suitable available nurse. These are nursing shifts, not live-in care. Bookings are not open yet.

In the planned marketplace, each Registered Nurse will set their own price for each service, with no minimum or maximum set by Nurse at Home. When bookings open, families will see the price before confirming and will be able to compare offers by price, rating or distance. For current planning, use the home nursing cost comparison guide; its public price examples are not Nurse at Home quotations.

Under the planned arrangement, the family will arrange prescription medicines, laboratory fees and the patient’s own devices, such as a glucometer or suction machine. A nurse may bring other agreed missing supplies, but nothing will be added without the family approving the amount in the app. Items bought at a medical store will be charged at the receipt amount. Bookings and payments are not open yet.

When bookings open, the planned app will allow cancellation until care starts. Cancelling a confirmed visit within 4 hours of its start, or after the nurse has set off, will be recorded as a late cancellation on the account. Final payment, cancellation and refund terms will be shown before payment opens; see the current refund-policy status. Bookings and payments are not open yet.

The normal SpO2 range is 95 to 100% on a pulse oximeter. Contact a doctor if the reading is 92% or lower, and get emergency help, by calling Rescue 1122, if it is 88% or lower. Severe difficulty breathing is an emergency whatever the reading. People with a lung disease such as COPD may have a lower target set by their doctor. Dark nail polish, cold hands, poor circulation and darker skin can make a reading less accurate. A nurse records oxygen saturation in a home oxygen review or a vital signs check.

Source: MedlinePlus, Pulse oximetryExternal source

For adults, a reading below 120/80 mmHg is normal. The World Health Organization counts readings of 140/90 mmHg or higher, on two different days, as high blood pressure (hypertension), and only a doctor can diagnose it and set the patient’s target. A reading of 180/120 mmHg or higher with a severe headache, chest pain, difficulty breathing, blurred vision or vomiting needs care immediately: call Rescue 1122. A nurse can take a BP check at home and support hypertension care.

Sources: World Health Organization, HypertensionExternal source; MedlinePlus, High blood pressureExternal source

For adults, a fasting blood sugar, after at least 8 hours without food, below 100 mg/dL is normal. 100 to 125 mg/dL can mean prediabetes, and 126 mg/dL or higher can mean diabetes; the test usually has to be repeated on a second day before a doctor diagnoses it. People with diabetes follow the targets their doctor sets. Below 70 mg/dL is low blood sugar. If the person can swallow safely, give 15 grams of fast-acting sugar, such as half a cup of fruit juice or a tablespoon of sugar, and check again after 15 minutes. If they are drowsy, unconscious or cannot swallow, call Rescue 1122. A nurse can check blood sugar with the patient’s own glucometer in a blood sugar and insulin care visit.

Sources: American Diabetes Association, DiagnosisExternal source; American Diabetes Association, Low blood glucoseExternal source

If you are a Registered Nurse with the PNMC, you can offer home visits independently through the app, part time or full time: you choose your services, set your own prices and work when you choose. It is not a salaried home nurse job or a staff nurse job, and Nurse at Home does not advertise hospital jobs. Nurses cannot register yet. See how it will work for nurses.

No. Nurse at Home does not employ nurses or pay salaries. Each nurse sets a price for each service, with no commission taken by Nurse at Home. Agree the visit payment arrangement before confirmation; availability-pass checkout is separate. The nurse’s cost is an availability pass; check current pass prices and plan details. Pass purchases are not open yet.

The Pakistan Nursing & Midwifery Council (PNMC), formerly the Pakistan Nursing Council, is the national body that registers and licenses nurses, midwives and Lady Health Visitors in Pakistan and keeps the official online register. A nurse needs a current PNMC licence to practise.

Before a nurse is approved, Nurse at Home looks them up on the official PNMC online register and compares the registration number, name, category and licence expiry. A person also reviews the nurse’s CNIC and face check. To take new visits, the register check must be less than 30 days old and the licence current, and if the licence expires the nurse’s services are paused. More about trust and safety.

Nurses replying to a request see the services, the time, an approximate distance and what the household declared, such as pets or stairs, but not the address. The nurse you choose sees the exact address and access notes only when setting off, up to two hours before the visit. A prescription photo is seen only by the nurse you choose, unless you let replying nurses see it too.

If there are emergency signs, call Rescue 1122 or go to the nearest hospital emergency department straight away. The app’s SOS menu calls Rescue 1122 or Police 15 in one tap. Nurses do not diagnose, and they stop and refer when a problem is outside the care that was booked. Nurse at Home is not an ambulance or emergency service.